At Itivedam – a brand owned by Sanskrit Ayurveda Pvt Ltd, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below:

1. Order Processing

• Orders are usually processed and dispatched within 2–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

• We deliver across India through trusted courier and logistics partners.
• Estimated delivery time is 5–7 business days from the date of dispatch, depending on your location.
• Delays may occur due to unforeseen circumstances such as weather, strikes, or courier service disruptions.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
• We may offer free shipping promotions from time to time, which will be clearly communicated on our website.

4. Order Tracking

• Once your order is shipped, you will receive an email/SMS with the tracking details.
• You can track your order status through our courier partner’s tracking portal.

5. Undeliverable Packages

• If a package is undeliverable due to incorrect address, customer unavailability, or refusal to accept, the customer will be responsible for re-shipping charges.

6. Contact Us

For questions related to shipping, please contact our customer support:

• Email: customercare@itivedam.com
• Phone: +91 8383056585

Itivedam – a brand owned by Sanskrit Ayurveda Pvt Ltd aims to provide hassle-free and secure delivery of your products.